Refund Policy



When placing your order, you understand that we don't do perfect: if you love Humble Ceramics, you love and embrace those tiny imperfections. We cannot live up to the expectations you have in your mind! The work is as is and is a metaphor for who we are as human beings: flawed!

We only post limited units at a time, so please contact us if you would like to order larger quantities. We might have them in stock, we might have some in production, we might just need to glaze them, or we might be making a new batch …

LEAD TIMES * (approximate) * this does not include shipping.
2 weeks if we have it in stock
4 weeks if we need to glaze
8-12 weeks if we just started making a new batch


If a piece is damaged (cracked or chipped) or broken when it arrives, please contact us within 24 hours with pictures of the box (6 sides exterior) + interior packaging.

We hope you love our work. All Humble Ceramics are made in South Los Angeles and will ship from our studio. All sales are final. If you have an issue with your order please contact us

Orders are final once invoice payment has been made. Please choose carefully, as all of our pieces are made to order. We do not provide refunds if you simply change your mind or make a wrong decision.

Inspection of all products is required on delivery or if the item is picked-up, same day inspection is expected. Notification of any damages or shortages in performance is required within 48 hours to If damages or shortages occur, they will be dealt with on a case by case basis.

We do not pay for or refund returns, however, If a return is agreed upon between both parties, you agree to return the goods in their original condition and original packaging to our studio. If failure to do so and damage is incurred in transit, all costs will be directed to you and payment must be fulfilled within 48 hours from notification.

NO REFUNDS OR EXCHANGES under any circumstances will be accepted for one-of-a-kind, limited runs, discontinued items ...

NO REFUNDS OR EXCHANGES under any circumstance will be accepted for a dissatisfaction with clay, glaze, color, specks, imperfections in the stoneware or glazing technique; the presence of such irregularities and subtle imperfections are evidence of the artisanal nature of our work. This must be accepted before the Sale is processed! By placing an order on our site, you accept the terms and conditions.


ALL WORK IS AS IS (w/ imperfections)